What's New in Microsoft Dynamics 365


This one day (possibly two) course will cover what's new in the next version of CRM to be known as Dynamics CRM 365. Details will be added as they become available.

Audience Profile 

Functional and technical consultants and in-house system administrators will benefit from the topics covered on this course. Business Analysts will gain a better understanding of the new features to help them see how these can be used in their system designs.


You should have experience of working with a Microsoft Dynamics CRM 2016 environment, navigating the user interface and generally aware of existing features. Customization skills are not required.